Privacy Policy
respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose your information when you visit our website, purchase from us, or interact with our services.
1. Who We Are
MX Dust (“we”, “us”, “our”) is an Australian-owned business supplying premium dust control systems and related industrial equipment.
Website: www.mxdust.com.au
We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
2. Information We Collect
We may collect the following types of information:
Personal Information
- Name, company name, and job title
- Contact details (email address, phone number, billing/shipping address)
- Payment information (processed securely via third-party providers)
- Communication history (emails, form submissions, or phone calls)
Non-Personal Information
- Website usage data, including IP address, browser type, and referring pages
- Cookies and analytics data to improve our website experience
3. How We Collect Information
We collect information when you:
- Browse our website or fill out a contact or quote form
- Purchase a product or service
- Subscribe to our newsletter or marketing updates
- Interact with us via email, phone, or social media
We may also use cookies and tracking tools such as Google Analytics to monitor site performance and improve user experience.
4. How We Use Your Information
We use your information to:
- Process orders and manage customer relationships
- Respond to inquiries and provide support
- Improve our website, products, and services
- Send marketing communications (only with your consent)
- Comply with legal and regulatory obligations
You can opt out of marketing emails at any time by clicking the unsubscribe link or contacting us directly.
5. How We Store and Protect Your Data
We take reasonable steps to keep your information secure.
Your data is stored in secure servers and protected against unauthorised access, loss, or misuse.
We use SSL encryption and trusted third-party providers for payments and website hosting.
6. Disclosure of Information
We may share your personal information with:
- Trusted service providers (e.g., payment processors, shipping carriers, marketing partners)
- Legal authorities when required by law
We do not sell or rent your information to third parties.
7. Cookies and Tracking Technologies
Our website uses cookies to:
- Enhance site functionality and performance
- Track usage analytics (via Google Analytics or similar services)
You can disable cookies in your browser settings, though this may affect your website experience.
8. Access and Correction
You have the right to:
- Request access to personal information we hold about you
- Ask us to correct or update any inaccurate details
To make a request, please contact us using the details below.
9. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices of those websites and encourage you to review their policies before providing personal information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact us at:
MX Dust
Email: info@mxdust.com.au
Email: info@mxdust.com.au
11. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Updates will be posted on this page with the revised date.