Terms & Conditions

Welcome to MX Dust.
These Terms and Conditions (“Terms”) govern your use of our website www.mxdust.com.au (“Site”) and the purchase of any products or services from MX Dust (“we”, “us”, “our”).
By accessing our Site or purchasing from us, you agree to be bound by these Terms. If you do not agree, please do not use our Site or services.

1. General Information

MX Dust is an Australian-owned business supplying industrial dust control systems, spray booths, fume extraction systems, and related equipment.
Our registered business name is MX Dust, and we operate in compliance with Australian consumer and commercial laws.

2. Use of Website

You agree to use our website for lawful purposes only and not to:

Interfere with or disrupt the operation of the Site
Attempt to gain unauthorised access to our systems
Use any automated tools (such as bots or scrapers) without permission
Post or transmit harmful or unlawful material

We reserve the right to suspend or restrict access to any user who breaches these Terms.

3. Products and Services

We aim to ensure that all product descriptions, images, and prices on our website are accurate and up to date. However, errors may occur, and we reserve the right to correct any inaccuracies without notice.

All products are subject to availability. In the event an item is unavailable after purchase, we will notify you and offer a refund or alternative.

4. Pricing and Payment

All prices are listed in Australian Dollars (AUD) and are exclusive of GST unless otherwise stated.

Payment must be made in full at the time of purchase using approved payment methods.

We use secure third-party payment processors to handle transactions. We do not store your payment details.

5. Shipping and Delivery

We deliver products across Australia using trusted freight and courier partners. Delivery times may vary depending on product availability, destination, and logistics. Estimated delivery times are provided as a guide only.

MX Dust is not responsible for delays caused by third-party carriers, customs, or unforeseen circumstances.

6. Returns and Refunds

We comply with the Australian Consumer Law (ACL), which guarantees that our products are of acceptable quality, fit for purpose, and as described.

If you believe a product is faulty, damaged, or not as described, please contact us within 7 days of delivery at info@mxdust.com.au with proof of purchase and details of the issue.

Refunds or replacements will be processed according to ACL requirements and our internal returns policy.

We do not accept returns for change of mind or incorrect orders once goods have been dispatched.

7. Warranty

Some of our products include a manufacturer’s warranty. Warranty periods and coverage vary depending on the product and supplier. Please retain proof of purchase and refer to your product’s documentation for specific terms.

Warranties do not cover damage caused by misuse, incorrect installation, lack of maintenance, or unauthorised modification.

8. Limitation of Liability

To the fullest extent permitted by law, MX Dust shall not be liable for any:

Indirect, incidental, or consequential losses
Loss of profits, revenue, or data
Damages resulting from improper use or installation of our products

Our liability is limited to the replacement or repair of the product, or refund of the purchase price, in accordance with the Australian Consumer Law.

9. Intellectual Property

All content on this website, including text, graphics, images, logos, and software, is the intellectual property of MX Dust or its licensors.

You may not reproduce, distribute, or use any part of this website’s content for commercial purposes without prior written consent.

10. Privacy

Your use of this website is also governed by our Privacy Policy.

By using our website or submitting your information, you consent to the collection and use of data as described in our Privacy Policy.

11. Third-Party Links

Our website may contain links to third-party sites. These are provided for convenience only. MX Dust is not responsible for the content, accuracy, or privacy practices of any external websites.

12. Governing Law

These Terms are governed by the laws of Queensland, Australia.
Any disputes will be handled by the courts of Queensland.

13. Contact Us

If you have questions about these Terms, please contact us:

MX Dust
Email: info@mxdust.com.au